Q: What are the office hours?
Our hours are as follows:
Monday 12:00pm - 8:00pm
Tuesday 8:30am - 8:00pm
Wednesday 8:30am - 5:00pm
Thursday 8:30am - 8:00pm
Friday 8:00am - 4:00pm
Open the occasional weekend
Q: What is your policy on cancelled appointments?
We understand life happens but please don’t make it a habit of missing booked appointments. At Evergreen Dental we are a busy office with a loyal patient base so short cancelling does not allow us to fit people who need treatment. We have a loyalty program for patients who come regular checkups and cleanings and do not short cancel. If you have given too short of notice or had multiple cancellations a fee of 75 dollars may be applied to your account.
Q: Where are you located and what is your contact information?
Q: What are your fees for dental services?
At Evergreen Dental we follow the Manitoba Dental Association Fee Guide for all services. All information will be provided about all fees and payment plans before treatment is scheduled. Evergreen direct bills your insurance so you don't have to stress about that. We also accept Visa, Mastercard, Debit and Cash as payment.
Q: I’m having a tooth emergency. I need pain relief now what can I do?
Tooth pain is the worst. At Evergreen we offer the convenience of having multiple dentists on staff to meet your emergencies promptly. You can call the office to get seen that day or email us for a quick response.
Q: What are my chances of getting oral cancer?
Continued research has led to a decrease in most cancers. However, oral cancer occurrences have been on a steady rise in North America. Note that 25 percent of all oral cancers occur in people who do not smoke and who only drink alcohol occasionally. At Evergreen regular checkups and cleanings help us monitor your overall oral health. We take intra-oral photos and note size and shape of all lesions. Regular checkups and cleanings are best way to catch early signs of cancer.
Q: Do I need an antibiotic before my appointment?
The guidelines for prophylactic antibiotics is to protect from infective endocarditis (infection of the heart). We like to work with your family physician for recomendations on when antibiotics should be given.
Prosthetic cardiac valve or prosthetic material used for cardiac valve repair
A history of infective endocarditis
A cardiac transplant that develops cardiac valvulopathy
Congenital (present from birth) heart disease: Unrepaired cyanotic congenital heart disease, including palliative shunts and conduits, a completely repaired congenital heart defect with prosthetic material or device.
Q: Are Dental X-rays Safe?
At Evergreen Dental we offer digital radiography, which offers the lowest radiation of any medical x-rays. A routine exam consists of four x-rays, which is about 0.005 mSv, less radiation than one day of natural background radiation. It is also about the same amount of radiation exposure from a short airplane flight (~1-2 hrs). The Canadian Dental Association recommends that patients who are not having problems have dental x-rays performed annually. Proper shielding is used in the office, which makes the potential risk even lower.
Q: I am an anxious patient; can you put me to sleep?
Coming to the dentist should be as pleasant experience as possible. However, we do understand that the dental office can create anxiety and nervousness for some patients. We provide a solution by offering conscious sedation or sleep dentistry at Evergreen Dental. It allows nervous patients to relax with the aid of medication; but you are still conscious and able to respond to commands.
Q: What do I need to bring to my first appointment?
We will need a photo ID, insurance card and a list of medications you are currently taking. You will be asked to complete a patient registration form and medical and dental history forms.
Q: What are your infection control protocols?
Infection controls and universal precautions protect everyone in the office — you, your dentist, and the dental team. The team at Evergreen Dental follow procedures recommended by Health Canada and the Canadian Dental Association.
We sterilize all reusable equipment, including dental hand pieces. We use an autoclave, a device that kills bacteria and viruses by steam, heat and pressure. Any questions you may have about sterilization or materials feel free to ask anyone of our team.
Q: Post Operative Instructions
What To Expect After Surgery
In most cases, the recovery period lasts only a few days. The following will help speed recovery:
Take painkillers as prescribed by your dentist or oral surgeon. To help relieve pain and swelling, apply an ice or cold pack to the outside of your mouth for 10 to 20 minutes at a time. Put a thin cloth between the ice and your skin. After 24 hours, rinse your mouth gently with warm salt water several times a day to reduce swelling and relieve pain. Make your own salt water by mixing 1 tsp (5 g) of salt in a medium-sized glass [8 fl oz (240 mL)] of warm water. Do not rinse hard. This can loosen the blood clot and delay healing. Change gauze pads before they become soaked with blood. Relax after surgery. Physical activity may increase bleeding. Avoid smoking. Eat soft foods, such as gelatin, pudding, or a thin soup. Gradually add solid foods to your diet as healing progresses. Do not lie flat. This may prolong bleeding. Prop up your head with pillows. Avoid rubbing the area with your tongue. Do not use sucking motions, such as when using a straw to drink. Continue to carefully brush your teeth and tongue.
After the tooth is removed, you may need stitches. Some stitches dissolve over time, and some have to be removed after a few days. Your dentist will tell you whether your stitches need to be removed.
Coverage & Insurance
Q: What Are My Dental Insurance Benefits?
Dental insurance is confusing. We accept every type Insurance at Evergreen Dental. We here at Evergreen Dental will try to navigate and simplify the insurance benefits that you are entitled to. We will contact insurance with you to get a break down of your coverage. REMEMBER YOUR BENEFITS EXPIRE ON A YEARLY BASIS so BOOK TODAY to use them to their full potential. You paid for them so use them.
Q: Are There Payment Plans Available?
Dentistry is expensive and we here at Evergreen Dental understand that. We have setup payment plans that work with you. We can do payments in instalments. We can split the cost of the appointment into three equal payments over a three month period for large procedures over 800 dollars. One third is paid at the first appointment, one third will be paid on the completion of treatment and the last third will be paid within a month after the procedure. We also offer discounts for seniors and students. Call us to today to ask for details.